Hotel La Scala, Florence (IT) - Deals & Reviews

The staff is very nice and helpful.

I experienced challenges with noise from the reception area, which disrupted my sleep. Additionally, the bed in the 'matrimonial' suite was uncomfortable, as it was two twin beds pushed together, leaving an unappealing gap. Also, the breakfast service was inconsistent, and I felt disappointed by the limited options available during my stay.

Stunning ceiling fresco added charm to the stay.

The location is ideal, just a short walk to the historic area and close to public transportation. The breakfast offered an impressive variety with delicious options that catered to different tastes. The staff members were exceptionally helpful and knowledgeable, enhancing our overall experience.

The elevator service was a bit slow at times, which could be inconvenient during peak hours.

Here’s why it’s a mixed review

The location is ideal, a quick walk from the train station and major attractions. The staff were exceptionally friendly, offering great recommendations and making me feel at home.

Noise levels from the street were high, making it hard to sleep. Breakfast service was inconsistent with occasional miscommunications and delays.

The location is perfect, just a short stroll to the train station and major attractions. I loved the charming ambiance of the 15th-century building. The ceiling frescoes added an artistic touch that made the room feel special. Madina at the front desk was the highlight! She was super friendly and very helpful with local tips and dining reservations. However, breakfast was a mixed bag. There was some confusion about orders on a couple of days. The options were decent, but the organization left something to be desired. The sound from the street could be bothersome at times, especially in the mornings. Additionally, the elevator service was a bit slow during peak hours. Still, the stay was enjoyable overall due to the welcoming atmosphere and helpful staff.

The location was fantastic for exploring Florence with kids, just a short stroll to amazing gelato shops and historical sites. The staff was incredibly accommodating, even preparing breakfast early for us on our last day, making our family trip so enjoyable.

My wife says that the street noise disrupted our kids' sleep.

My stay at Hotel La Scala was truly delightful! The room was clean and adorned with a charming fresco on the ceiling. The staff were exceptionally kind and provided thoughtful recommendations for local dining. Plus, the breakfast options were varied and delicious.

Noise levels can be disruptive.

Great location near the train station. Wi-Fi worked well, but the noise was a bit loud.

Charming location with warm hospitality

Our stay was delightful! The location was incredibly convenient, just a few minutes' walk from the train station and popular tourist spots. The breakfast was made to order, and the staff personalized our experience by taking our preferences ahead of time. The room was clean and spacious, showcasing the building's historic charm with beautiful ceiling frescoes. One slight drawback was the noise from the breakfast area, which could be disruptive in the mornings.

The welcoming staff added a personal touch, making the environment feel friendly. The breakfast was a highlight, with delicious options available, but you need to order in advance to avoid waste. The room, while comfortable, felt a bit cramped, and noise from the street often disrupted sleep. Additionally, the slow elevator service during busy times was inconvenient. Lastly, the close proximity to the train station was a significant advantage.

the street noise was a bit overwhelming at times. but the staff were exceptionally welcoming and the breakfast was made to order, which was nice. the location was ideal, just a short walk from major attractions.